Bridging Market Orientation to SME Sustainability Performance: Examining Innovation Capabilities Through A Dynamic Capabilities Approach
DOI:
https://doi.org/10.33506/sl.v15i1.4941Keywords:
SMEs, Dynamic Capabilities Theory, Market Orientation, Innovation Capabilities, Business PerformanceAbstract
SMEs are the backbone of Indonesia’s economy, yet they continue to face structural and sustainability challenges. As such, the purpose of this study is to examine how responsive and proactive market orientations impact SMEs’ environmental and financial performance through the mediation of product and process innovation capabilities, and the moderation of market turbulence, grounded in Dynamic Capabilities Theory. This quantitative research used purposive sampling to collect data from 115 SME owners and managers across various industries in Java Island. The data was analyzed using Partial Least Squares Structural Equation Modeling to test the hypotheses. The results showed that a proactive market orientation has a significant impact on financial performance through process innovation capabilities and environmental performance. Contrarily, market turbulence did not moderate the relationship between innovation capabilities and financial performance. This research highlights the importance of proactive market orientation and process innovation capabilities to improve SME sustainability and performance. Based on this study’s findings, SMEs should invest in strengthening their proactive market orientation and process innovation capabilities to achieve sustainability and gain a lasting competitive advantage in the industry.
References
Ahimbisibwe, G. M., Ecel, A., Nuwagaba, D., Nakigudde, R., Mpiriirwe, R. F., & Kiplangat, L. (2024). Innovation capabilities and international competitiveness of agro-processing firms in Uganda. Competitiveness Review an International Business Journal Incorporating Journal of Global Competitiveness. https://doi.org/10.1108/cr-04-2024-0079.
Alam, A., Du, A. M., Rahman, M., Yazdifar, H., & Abbasi, K. (2022). SMEs respond to climate change: Evidence from developing countries. Technological Forecasting and Social Change, 185, 122087. https://doi.org/10.1016/j.techfore.2022.122087.
Appiah, L. O., & Essuman, D. (2024). How do firms develop and financially benefit from green product innovation in a developing country? Roles of innovation orientation and green marketing innovation. Business Strategy and the Environment, 33(7), 7241–7252. https://doi.org/10.1002/bse.3864.
Arici, T., & Gok, M. S. (2023). Examining Environmental Turbulence Intensity: A strategic Agility and Innovativeness approach on firm performance in environmental turbulence situations. Sustainability, 15(6), 5364. https://doi.org/10.3390/su15065364.
Aydin, H. (2020). Market orientation and product innovation: the mediating role of technological capability. European Journal of Innovation Management, 24(4), 1233–1267. https://doi.org/10.1108/ejim-10-2019-0274.
Aydoğmuş, M., Gülay, G., & Ergun, K. (2022). Impact of ESG performance on firm value and profitability. Borsa Istanbul Review, 22, S119–S127. https://doi.org/10.1016/j.bir.2022.11.006.
Babber, G., & Mittal, A. (2023). Achieving sustainability through the integration of lean, agile, and innovative systems: implications for Indian micro small medium enterprises (MSMEs). Journal of Science and Technology Policy Management. https://doi.org/10.1108/jstpm-05-2023-0087.
Badan Pusat Statistik. (2024, September 18). Jumlah Perusahaan Industri Skala Mikro dan Kecil Menurut Provinsi (Unit), 2023. https://www.bps.go.id/id/statistics-table/2/NDQwIzI=/jumlah-perusahaan-industri-skala-mikro-dan-kecil-menurut-provinsi.html.
Batrancea, L. M., Nichita, A., & Cocis, A. (2022). Financial Performance and Sustainable Corporate Reputation: Empirical Evidence from the Airline Business. Sustainability, 14(20), 13567. https://doi.org/10.3390/su142013567.
Becker, J., Cheah, J., Gholamzade, R., Ringle, C. M., & Sarstedt, M. (2022). PLS-SEM’s most wanted guidance. International Journal of Contemporary Hospitality Management, 35(1), 321–346. https://doi.org/10.1108/ijchm-04-2022-0474.
Bodlaj, M., & Čater, B. (2021). Responsive and proactive market orientation in relation to SMEs’ export venture performance: The mediating role of marketing capabilities. Journal of Business Research, 138, 256–265. https://doi.org/10.1016/j.jbusres.2021.09.034.
Caballero-Morales, S. (2021). Innovation as recovery strategy for SMEs in emerging economies during the COVID-19 pandemic. Research in International Business and Finance, 57, 101396. https://doi.org/10.1016/j.ribaf.2021.101396.
Cataltepe, V., Kamasak, R., Bulutlar, F., & Alkan, D. P. (2022). Dynamic and marketing capabilities as determinants of firm performance: evidence from automotive industry. Journal of Asia Business Studies, 17(3), 617–638. https://doi.org/10.1108/jabs-11-2021-0475.
Chairani, C., & Siregar, S. V. (2021). The effect of enterprise risk management on financial performance and firm value: the role of environmental, social and governance performance. Meditari Accountancy Research, 29(3), 647–670. https://doi.org/10.1108/medar-09-2019-0549.
Chen, X., He, J., & Qiao, L. (2022). Does environmental regulation affect the export competitiveness of Chinese firms? Journal of Environmental Management, 317, 115199. https://doi.org/10.1016/j.jenvman.2022.115199.
Dameshifa, K., Azazi, A., Listiana, E., Malini, H., & Heriyadi, H. (2023). The Influence of Entrepreneurial and Market Orientation on Business Performance through Mediation of Innovation Capability: Implementation of SMEs in Indonesia. East African Scholars Journal of Economics Business and Management, 6(1), 1–10. https://doi.org/10.36349/easjebm.2023.v06i01.001.
Dhaheri, M. A., Ahmad, S. Z., Bakar, A. R. A., & Papastathopoulos, A. (2023). Dynamic capabilities and SMEs competitiveness: the moderating effect of market turbulence. Journal of Asia Business Studies, 18(2), 277–298. https://doi.org/10.1108/jabs-03-2023-0106.
Fikri, A. R., Ratnasari, R. T., Ahmi, A., & Kirana, K. C. (2022). Market orientation and business performance: the mediating role of total quality management and service innovation among Moslem fashion macro, small and medium enterprises in Indonesia. Journal of Islamic Accounting and Business Research, 13(8), 1234–1252. https://doi.org/10.1108/jiabr-12-2021-0321.
Forés, B., Puig-Denia, A., Fernández-Yáñez, J. M., & Boronat-Navarro, M. (2023). Dynamic capabilities and environmental performance: all in the family. Management Decision, 61(13), 248–271. https://doi.org/10.1108/md-10-2022-1344.
Furyanah, A., Suroso, A., & Setyanto, R. P. (2024). Dimensions of entrepreneurial orientation and Marketing Performance: The Moderating Effect of market turbulence. Revista De Gestão Social E Ambiental, 18(5), e03735. https://doi.org/10.24857/rgsa.v18n5-063.
Gonçalves, M. P. V., Ferreira, F. a. F., Dabić, M., & Ferreira, J. J. M. (2023). “Navigating through the digital swamp”: assessing SME propensity for online marketplaces. Review of Managerial Science, 18(9), 2583–2612. https://doi.org/10.1007/s11846-023-00704-2.
Gruchmann, T., Timmer, V., Gold, S., & Geßner, C. (2021). Dynamic capabilities for sustainable change in the food processing industry: A multilevel perspective. Journal of Cleaner Production, 311, 127534. https://doi.org/10.1016/j.jclepro.2021.127534.
Gyedu, S., Tang, H., Ntarmah, A. H., & Manu, E. K. (2021). The moderating effect of environmental turbulence on the relationship between innovation capability and business performance. International Journal of Innovation Science, 13(4), 456–476. https://doi.org/10.1108/ijis-10-2020-0189.
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2018). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/ebr-11-2018-0203.
Huang, J., & Wu, Z. (2022). Impact of Environmental Regulations on Export Trade—Empirical Analysis based on Zhejiang Province. International Journal of Environmental Research and Public Health, 19(19), 12569. https://doi.org/10.3390/ijerph191912569.
International Finance Corporation. (2024). Small Business, Big Impact: Empowering Women SMEs for success. https://www.ifc.org/en/stories/2024/small-business-big-impact?utm_source=chatgpt.com.
Jaworski, B. J., & Kohli, A. K. (1993). Market orientation: Antecedents and consequences. Journal of Marketing, 57(3), 53. https://doi.org/10.2307/1251854.
Jeong, S. W., & Chung, J. (2022). Enhancing competitive advantage and financial performance of consumer-goods SMEs in export markets: how do social capital and marketing innovation matter? Asia Pacific Journal of Marketing and Logistics, 35(1), 74–89. https://doi.org/10.1108/apjml-05-2021-0301.
Joshi, Y., Bodhi, R., Chatterjee, S., & Mariani, M. (2025). The impact of growth hacking on firm performance under environmental turbulence: A moderated-mediation analysis. Journal of Business Research, 191, 115271. https://doi.org/10.1016/j.jbusres.2025.115271.
Kaukab, M. E. (2024). Measuring innovation capability and its effects on financial performance using companies’ annual reports. Problems and Perspectives in Management, 22(3), 134–145. https://doi.org/10.21511/ppm.22(3).2024.11.
Kemenko Perekonomian RI. (2022). Coordinating Minister Airlangga: Government Continues to Encourage Strengthening Economic Foundations by Establishing Digital Transformation of MSMEs as One of the Priorities. Kementerian Koordinator Bidang Perekonomian Republik Indonesia. https://ekon.go.id/publikasi/detail/4065/coordinating-minister-airlangga-government-continues-to-encourage-strengthening-economic-foundations-by-establishing-digital-transformation-of-msmes-as-one-of-the-priorities.
Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: the construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1. https://doi.org/10.2307/1251866.
Lassen, A. H., & Larsen, M. S. S. (2024). Manufacturing innovation for Industry 4.0: an innovation capability perspective. Journal of Manufacturing Technology Management, 36(9), 19–44. https://doi.org/10.1108/jmtm-09-2023-0414.
Li, X., Voorneveld, M., & De Koster, R. (2021). Business transformation in an age of turbulence – Lessons learned from COVID-19. Technological Forecasting and Social Change, 176, 121452. https://doi.org/10.1016/j.techfore.2021.121452.
Mai, A. N., Van Vu, H., Bui, B. X., & Tran, T. Q. (2019). The lasting effects of innovation on firm profitability: panel evidence from a transitional economy. Economic Research-Ekonomska Istraživanja, 32(1), 3417–3436. https://doi.org/10.1080/1331677x.2019.1660199.
Miranda, F., Ramadania, Pebrianti, W., Rosnani, T., & Syahbandi. (2023). Eco-innovation and sustainable business performance: The moderating effect of market turbulence on tupperware in Indonesia. Enrichment: Journal of Management, 13(5). https://doi.org/10.35335/enrichment.v13i5.1739.
Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20–35. https://doi.org/10.1177/002224299005400403.
Nguyen, L. (2022). The relationship between environmental performance and financial performance: evidence from an emerging East Asian economy. International Journal of Disclosure and Governance, 20(1), 1–14. https://doi.org/10.1057/s41310-022-00152-6.
Oberoi, P., & Naoui-Outini, F. (2024). Market orientation dynamic capability – a catalyst for purchasers’ core competencies to achieve innovative performance during supplier collaboration. Journal of Asia Business Studies, 18(2), 430–455. https://doi.org/10.1108/jabs-04-2023-0157.
OECD. (2023). OECD SME and Entrepreneurship Outlook 2023. In OECD SME and entrepreneurship outlook. https://doi.org/10.1787/342b8564-en.
OECD & ASEAN. (2021). Strengthening Evidence-Based MSME Policymaking in ASEAN. In ASEAN. https://asean.org/wp-content/uploads/2021/09/Policy-Insight_Strengthening-evidence-based-MSME-policymaking-in-ASEAN.pdf.
Pfajfar, G., Mitręga, M., & Shoham, A. (2023). Systematic review of international marketing capabilities in dynamic capabilities view – calibrating research on international dynamic marketing capabilities. International Marketing Review, 41(1), 237–272. https://doi.org/10.1108/imr-12-2022-0276.
Pundziene, A., Nikou, S., & Bouwman, H. (2021). The nexus between dynamic capabilities and competitive firm performance: the mediating role of open innovation. European Journal of Innovation Management, 25(6), 152–177. https://doi.org/10.1108/ejim-09-2020-0356.
Qalati, S. A., Barbosa, B., & Iqbal, S. (2023). The effect of firms’ environmentally sustainable practices on economic performance. Economic Research-Ekonomska Istraživanja, 36(3). https://doi.org/10.1080/1331677x.2023.2199822.
Shahzad, M. K., Ahmed, S., Anwar, F., & Hussain, T. (2024). Achieving competitiveness through innovation capability: developing what public sector customers really need. Measuring Business Excellence, 28(3/4), 415–425. https://doi.org/10.1108/mbe-04-2024-0052.
Sharabati, A. A., Ali, A. a. A., Allahham, M. I., Hussein, A. A., Alheet, A. F., & Mohammad, A. S. (2024). The Impact of Digital Marketing on the performance of SMEs: An analytical study in light of Modern digital Transformations. Sustainability, 16(19), 8667. https://doi.org/10.3390/su16198667.
Sudjatmoko, A., Ichsan, M., Astriani, M., Mariani, & Clairine, A. (2023). The Impact of COVID-19 Pandemic on the Performance of Indonesian MSME with Innovation as Mediation. Cogent Business & Management, 10(1). https://doi.org/10.1080/23311975.2023.2179962.
Swasta, S., Wijayanto, A., & Listyorini, S. (2023). The Effect of Entrepreneurial Orientation and Market Orientation on SME Business Performance Through Product Innovation As A Mediating Variable In Jepara’s Furniture Craftsmen. Jurnal Ekonomi, 12(3), 1527–1533. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/2074.
Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350. https://doi.org/10.1002/smj.640.
Teece, D. J. (2014). The Foundations of Enterprise Performance: Dynamic and Ordinary capabilities in an (Economic) Theory of Firms. Academy of Management Perspectives, 28(4), 328–352. https://doi.org/10.5465/amp.2013.0116.
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533. https://doi.org/10.1002/(sici)1097-0266(199708)18:7.
The Culture Factor Group. (2025). Country Comparison Tool. https://www.theculturefactor.com/country-comparison-tool?countries=indonesia
Tran, Q., & Huang, D. (2022). Using PLS-SEM to analyze challenges hindering success of green building projects in Vietnam. Journal of Economics and Development, 24(1), 47–64. https://doi.org/10.1108/jed-04-2020-0033.
Verma, J. P., & Verma, P. (2020). Determining sample size and power in research studies. In Springer eBooks. https://doi.org/10.1007/978-981-15-5204-5.
Wang, Y., Xue, X., & Guo, H. (2022). The Sustainability of Market Orientation from a Dynamic Perspective: The Mediation of Dynamic Capability and the Moderation of Error Management Climate. Sustainability, 14(7), 3763. https://doi.org/10.3390/su14073763.
Wang, Y. Z., & Ahmad, S. (2024). Green process innovation, green product innovation, leverage, and corporate financial performance; evidence from system GMM. Heliyon, 10(4), e25819. https://doi.org/10.1016/j.heliyon.2024.e25819.
Widyani, A. A. D., & Suardhika, I. N. (2024). The Role of Dynamic Capability and Product Innovation to Increase Competitive Advantage. Jurnal Ekonomi Dan Bisnis Jagaditha, 11(2). https://doi.org/10.22225/jj.11.2.2024.172-183.
Xie, X., Han, Y., & Hoang, T. T. (2022). Can green process innovation improve both financial and environmental performance? The roles of TMT heterogeneity and ownership. Technological Forecasting and Social Change, 184. https://doi.org/10.1016/j.techfore.2022.122018.
Yin, M., & Li, J. (2023). How market orientation affects open innovation? Exploring the role of information and communication technology capability. European Journal of Innovation Management, 27(6), 1885–1911. https://doi.org/10.1108/ejim-08-2022-0401.
Yu, W., & Jin, X. (2021). Long-term and short-term effects of green strategy on corporate performance: evidence from Chinese listed companies. Environmental Science and Pollution Research, 29(16), 24112–24130. https://doi.org/10.1007/s11356-021-17548-6.
Yuki, S., & Kubo, T. (2023). The incompatibility of proactive market orientation and postponement strategy in product differentiation. Journal of Business and Industrial Marketing, 38(13), 92–104. https://doi.org/10.1108/jbim-07-2022-0348.
Yusup, A. K. (2024). How does intellectual capital affect firm performance across different levels? A quantile regression approach. Management Analysis Journal, 13(4), 387–395. https://doi.org/10.15294/maj.v13i4.15507.
Zhao, C., Zhu, J., Xu, Z., Wang, Y., Liu, B., Yuan, L., Wang, X., Xiong, J., & Zhao, Y. (2022). The Effect of Air Pollution Control Auditing on Reducing Carbon Emissions: Evidence from China. International Journal of Environmental Research and Public Health, 19(24), 17019. https://doi.org/10.3390/ijerph192417019.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 SENTRALISASI

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Please find the rights and licenses in Sentralisasi. By submitting the article/manuscript of the article, the author(s) agree with this policy. No specific document sign-off is required.
1. License
The non-commercial use of the article will be governed by the Creative Commons Attribution license as currently displayed on Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
2. Author(s)' Warranties
The author warrants that the article is original, written by the stated author(s), has not been published before, contains no unlawful statements, does not infringe the rights of others, is subject to copyright that is vested exclusively in the author, and free of any third party rights, and that any necessary written permissions to quote from other sources have been obtained by the author(s).
3. User/Public Rights
Sentralisasi's spirit is to disseminate articles published are as free as possible. Under the Creative Commons license, Sentralisasi permits users to copy, distribute, display, and perform the work for non-commercial purposes only. Users will also need to attribute authors and Sentralisasi on distributing works in the journal and other media of publications. Unless otherwise stated, the authors are public entities as soon as their articles got published.
4. Rights of Authors
Authors retain all their rights to the published works, such as (but not limited to) the following rights;
- Copyright and other proprietary rights relating to the article, such as patent rights,
- The right to use the substance of the article in own future works, including lectures and books,
- The right to reproduce the article for own purposes,
- The right to self-archive the article (please read our deposit policy),
- The right to enter into separate, additional contractual arrangements for the non-exclusive distribution of the article's published version (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal (Sentralisasi).
5. Co-Authorship
If the article was jointly prepared by more than one author, any authors submitting the manuscript warrants that he/she has been authorized by all co-authors to be agreed on this copyright and license notice (agreement) on their behalf, and agrees to inform his/her co-authors of the terms of this policy. Sentralisasi will not be held liable for anything that may arise due to the author(s) internal dispute. Sentralisasi will only communicate with the corresponding author.
6. Royalties
Being an open accessed journal and disseminating articles for free under the Creative Commons license term mentioned, author(s) aware that Sentralisasi entitles the author(s) to no royalties or other fees.
7. Miscellaneous
Sentralisasi will publish the article (or have it published) in the journal if the article editorial process is successfully completed. Sentralisasi's editors may modify the article to a style of punctuation, spelling, capitalization, referencing, and usage that deems appropriate. The author acknowledges that the article may be published so that it will be publicly accessible and such access will be free of charge for the readers as mentioned in point 3.




