The Effect of Organizational Commitment on Service Performance: An Empirical Study at Public Health Center in Sorong Regency

Authors

  • Reijeng Tabara Universitas Nani Bili Nusantara
  • Rahmad Hidayat Dongka Universitas Nani Bili Nusantara

DOI:

https://doi.org/10.33506/sl.v10i1.1109

Keywords:

Organizational Commitment, Service Performance, Public Health Center

Abstract

This study aims to determine the effect of organizational commitment on service performance in health centers all around Sorong district. This study was using Partial Least Squares (PLS) with Structural Equation Modeling (SEM) techniques to analyze 146 employees. The results showed that there was a positive and significant influence between organizational commitment to service performance with a T-statistic value greater than T-table (T-statistic 39.288> T-table 1.976) at a significance level of 5% (0.05). The results of this study have indicated that the higher the organizational commitment of employees, the better the service performance at health centers in Sorong district, West Papua.

 

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Published

2021-01-31

How to Cite

Tabara, R., & Dongka, R. H. (2021). The Effect of Organizational Commitment on Service Performance: An Empirical Study at Public Health Center in Sorong Regency. SENTRALISASI, 10(1), 48–56. https://doi.org/10.33506/sl.v10i1.1109

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Vol. 10 No. 1 (2021): Sentralisasi

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