SUKMANA, Febrian Humaidi; MARYANTI, Sri. Uncovering Guests’ Satisfaction and Dissatisfaction Through Tripadvisor Reviews: Evidence From Sheraton Senggigi Beach Resort. SENTRALISASI, [S. l.], v. 14, n. 3, p. 372–400, 2025. DOI: 10.33506/sl.v14i3.4465. Disponível em: https://ejournal.um-sorong.ac.id/index.php/sentralisasi/article/view/4465. Acesso em: 28 sep. 2025.