WAHYUDI, M Rafi Rizqi; ANDINI, Wanda Oktiva; TRIYANTO, Galih Budhi; YULIAWATI, Evi. Analysis of Shopee Express Shipping Service Quality Using the SERVQUAL, IPA, and PGCV Methods. Metode : Jurnal Teknik Industri, [S. l.], v. 11, n. 2, p. 224–235, 2025. DOI: 10.33506/mt.v11i2.4574. Disponível em: https://ejournal.um-sorong.ac.id/index.php/metode/article/view/4574. Acesso em: 31 oct. 2025.