PURNOMO, Hendri; SUTA W, I Gede Pasek; WIDIARTHA, I B K. Sistem Informasi Analisa Kuesioner Penggunaan Layanan Internet Menggunakan Metode Important Performance Analysis (IPA) Dan Customer Satisfaction Index (CSI). Insect (Informatics and Security): Jurnal Teknik Informatika, [S. l.], v. 9, n. 1, p. 50–60, 2023. DOI: 10.33506/insect.v9i1.2983. Disponível em: https://ejournal.um-sorong.ac.id/index.php/insect/article/view/2983. Acesso em: 18 may. 2024.