Rachman, M. R., Rosidin, M., & Sulistyo, W. Y. (2025). Implementation of Augmented Generation Retrieval Method in Chatbot for Contract Customer Service Automation. Insect (Informatics and Security): Jurnal Teknik Informatika, 11(2), 229–237. https://doi.org/10.33506/insect.v11i2.4992